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Bust those assumptions by designing with the user and not for the user. Identify a person who you would want to interview, draft out your exploratory question , practice before you step out. |
Look at the world with fresh eyes and notice the unnoticed. Choose a bright spot or a hot spot using your observation, listening and attention. Gain multiple perspective by interviewing a real person involved in your chosen topic. |
Observe the people involved, their behaviour and the environment that exists, try to look for all clues- even the smallest of all. Close the loop of the section by reviewing each and every stage and make a summary of the findings. |